سياسة الاستبدال والإسترجاع

The process of sale and your purchase and use of products available on this site is subject to the terms and conditions of use and service. The store may choose to accept, not accept, or cancel your order in some cases, for example, if the product you wish to purchase is unavailable, if the product was priced incorrectly, or if the order is found to be fraudulent. The site will refund what you paid for products that were not accepted or canceled. *Product exchange and return policy:* * All products can be returned or exchanged within a period not exceeding three days from receipt of the order (the customer bears the shipping cost). * If there is a defect or manufacturing error in the product, it will be returned after reporting it. * There are certain cases where the product cannot be returned: 1- When the return request is submitted after the specified time, which is three days from the date of receipt. 2- When the original cover is removed. 3- Products that have been tampered with or their serial numbers removed. When we receive the products, we will inspect them, and if a defect or damage is found, we will immediately start the procedures to refund your money, whether it is the amount paid for the products or the amount paid for shipping and delivery to you. 3. We provide you with a shipping slip that must be printed. 4. Return the item to us in the same condition as received and with its original packaging at the time of receipt, and go to the nearest branch of the shipping company, and the shipment along with the slip will be handed over. 5. The amount will be refunded within (7-14) working days of receiving the product. * The customer has the right to exchange or return the product, provided it is in the condition in which it was received. * You can exchange the product within three days. How can I recover my paid money? If I receive products that are not in the correct shape or are damaged? When the products arrive in a damaged condition or different from what was selected on the site, you can contact us via WhatsApp at (966570767060) within 3 days of the date of receipt.